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Product Service

  • Customer Support
  • Product Service
  • MRO Service

MRO Service

PANASIA improve customer satisfaction by offering
continuous follow-up service for our products.

MRO is a one-stop solution encompassing maintenance, repair, and operations.
It involves advance inspection and diagnosis before you perform maintenance/repair
work and replacement of consumables, which are essential to operating PANASIA’s products.
At PANASIA, ensuring customer convenience and product safety is a top priority.
We offer follow-up care and service on a regular basis to help customers
reduce their costs and improve their performance.

Support
integration of
post-management
services

SOLUTIONS

  • Calibration &
    Replacement

  • On-board condition
    survey

  • Training & education
    course

  • PaSOx Learning
    Software

  • Marine Satellite
    Control System

Calibration & On-board condition survey

Through calibration,
we perform inspections to prevent any problems that can occur,
and maximize efficiency in system operation.

This service eliminates the need for you to monitor complicated sensors with
many critical points attached to them. It also allows you to promptly
schedule maintenance or repairs.

With PANASIA’s MRO service, our professionals visit your ships to perform
checkups and proactively diagnose any potential issues in need of further inspection.
Also, following each visit, we prepare a report that contains any information and
solutions you may need to ensure efficiency in your operations.
Our MRO service saves you both management costs and time.

Key Benefit

  • Check-up
    Service

  • Inspection result
    Report

  • Schedule
    Management

  • Save
    Cost

  • Save
    Time

Training & education course

PANASIA run training centers around the world.

Our training centers are facilities that allows a ship
owner or operator to access training at the lowest cost possible.

Generally, our educators and operators provide hands-on
training using actual equipment. At PANASIA, we offer solutions
for all types of equipment using our systematic training
facilities and training programs.

E-Learning Program

We offer product training programs
you can access at any time, from anywhere.

PANASIA’s training service, called our “E-Learning Program,”
is available both online and on site, allowing you to access training easily.
You can also watch videos and try running products on
site using a tablet PC or a laptop.

Our E-Learning Program features product descriptions, operating instructions,
crisis response, and other details so you can operate products professionally.

E-Learing Program shortcut

Marine Satellite Control System

Pan-MSCS is a Marine Satellite Control System.
This solution monitors, manages, and diagnoses the operating status
of PANASIA’s products (BWTS, scrubbers) installed on ships in real time.

If any problem occurs with any product, the system notifies the operator of a
solution to ensure safer operation. Through Big Data analysis, it also notifies
the operator about when to replace consumables, allowing the customer to operate
the ship more efficiently. It helps us lead the way in creating a smart ship ecosystem.

Pan-MSCS shortcut